Privacy Policy

1. Who controls your data

Monturalearn Ltd is the data controller for all personal data collected through the platform. If you have any questions about how your data is used, contact us at privacy@monturalearn.com.

2. What data we collect

We collect only what is necessary to provide the service:

• Name and email address when you register
• Year group and exam board preference to personalise your experience
• Performance data such as quiz scores, flashtile results, and past paper analytics
• Usage data such as pages visited and time spent on the platform
• Payment information processed securely via our payment provider — we never store card details directly

3. How we use your data

Your data is used to:

• Provide and personalise your learning experience
• Track your progress and generate performance analytics
• Send you important account and platform updates
• Improve the platform based on aggregated, anonymised usage patterns
• Process payments and manage subscriptions

We do not use your data for advertising. We do not sell your data to third parties. Ever.

4. Legal basis for processing

We process your data under the following legal bases as defined by UK GDPR:

• Contract — to deliver the service you signed up for
• Legitimate interests — to improve the platform and ensure security
• Legal obligation — where required by law
• Consent — for optional communications such as marketing emails, which you can withdraw at any time

5. Data sharing

We only share your data with third parties where strictly necessary to operate the platform — for example, our payment processor and hosting provider. All third-party processors are contractually required to handle your data securely and in compliance with UK GDPR.

We never share your data with advertisers, data brokers, or any party for commercial purposes.

6. Data retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain records.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email privacy@monturalearn.com. We will respond within 30 days.

8. Cookies

We use cookies to keep you logged in and to understand how the platform is used. For full details, see our Cookie Policy.

9. Children's privacy

We take extra care with data belonging to users under 18. We do not use this data for profiling, behavioural advertising, or any purpose beyond delivering and improving the educational service. Parents and guardians may request access to or deletion of their child's data at any time by contacting privacy@monturalearn.com.

10. Changes to this policy

We may update this policy from time to time. We will notify users of any significant changes by email or through the platform. The date at the top of this page reflects when it was last updated.

11. Contact & complaints

For privacy-related questions, contact privacy@monturalearn.com. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.